![]() I finally found this Cell Booster App and was able to walk through Registering the booster device and “turn it on”. However, when I opened the new booster’s box to install it there were NO instructions of any kind. I was very impressed when AT&T first contacted me and offered me a new signal booster to replace a 3G cell signal booster I had purchased years earlier. Do yourself a favor and call someone you know personally who knows how to set stuff up if you are having trouble. I told him I never call Tech-support because tech-support is for people who need to be asked “is your computer plugged in.” Of course I was able to get his unit up and running when tech-support couldn’t. The person I referred above called tech-support before he called me. It seems like the people who complained about this product either probably didn’t follow the directions or maybe thought they were following the directions but were doing something different. So, of course, when I walked him through the steps to de-register and re-register, then made sure he got the GPS signal, everything worked great afterwards and he got the “Activated” status in the app. Went from -120 (db) up to -60 (db) of signal strength! Amazing! I know an older gentleman who got this too and he had frustration setting it up (of course, this person was not very computer savvy, but if you ever told him that he would get angry at you and deny it). ![]() Will update if that proves to be the case. I’m going 2-stars instead of 1, because I have this little guy in the back of my brain telling me I did something wrong. Every time I open the app, it makes mean completely log in, and the CellBoost Status page just says I have all white lights. Walk in the house, it automatically connected. My old 3G AT&T Microcell worked flawlessly for a decade, and the app was easy. So I rebooted everything again, and voilà! 4 bars of 4G LTE instead of 1 bar of 5G! Great! Then I left the house for a few hours, and, whah-whah-whah, won’t connect again. Seems legit, except I have my own router, and there ain’t no restrictions. They finally told me I had to contact my ISP, because there may be restrictions on my Wi-Fi router. About the only thing I could understand was the 2000 times the “service professional” said “We’re sorry”. ![]() Before I called tech center, I did all the usual reboot this and that stuff, to no avail. Set up was straightforward, but it wouldn’t connect to my phone.
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